Terms of service
Terms of Service
Effective Date: October 13, 2026
These Terms of Service govern your access to and use of spiceroutellc.com and any products or services offered by Spice Route Co. LLC. By accessing the website or placing an order, you agree to these Terms.
Eligibility and Acceptable Use
You must be legally capable of entering into a binding agreement in your jurisdiction. You may not use the website or its content for unlawful, fraudulent, abusive, or unauthorized purposes, introduce malicious code, interfere with store security, scrape protected information, or infringe the rights of another person.
Product Information
We make reasonable efforts to present product descriptions, colors, images, specifications, prices, and availability accurately. Screen settings and manufacturing variations may affect appearance. We may correct errors, update information, limit quantities, or discontinue products without prior notice.
Orders
Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily constitute acceptance. We may reject or cancel an order for suspected fraud, pricing or inventory errors, payment problems, shipping restrictions, or violations of these Terms. If payment has already been collected for a canceled order, it will be refunded.
You agree to provide current and accurate billing, shipping, and contact information. We are not responsible for delays or failed deliveries caused by inaccurate information supplied by the customer.
Prices, Payment, and Taxes
Prices are displayed in the currency shown at checkout. Payment must be completed using an available payment method. We may use third-party providers to process and screen transactions.
Orders over US$30 qualify for free standard shipping based on the merchandise subtotal after discounts and before legally required tax. Customers will not be billed separately for unexpected import duties. Applicable U.S. sales tax may be collected where required by law.
Shipping, Returns, and Refunds
Estimated shipping and delivery periods are not guarantees and may be affected by carrier delays, weather, customs, address issues, or other events outside our reasonable control. Returns and refunds are governed by our Return and Refund Policy, while fulfillment is governed by our Shipping Policy. These policies form part of these Terms.
Intellectual Property
The website and its content, including text, graphics, product presentation, photographs, logos, and design elements, are owned by or licensed to Spice Route Co. LLC and are protected by applicable intellectual-property laws. You may use the website only for personal, non-commercial shopping purposes unless we provide written permission.
Third-Party Services and Links
The store may rely on Shopify and other third-party services or contain links to third-party websites. We do not control independent third parties and are not responsible for their content, availability, policies, or conduct. Your use of their services may be governed by separate terms.
Reviews and Submissions
If you submit a review, comment, image, suggestion, or other content, you confirm that you have the right to provide it and that it is not unlawful, deceptive, threatening, defamatory, infringing, or malicious. You grant us a non-exclusive, worldwide, royalty-free license to use and display that content for operating and promoting the store, subject to applicable law and our Privacy Policy.
Disclaimer
To the fullest extent permitted by law, the website and services are provided on an “as available” basis. We do not promise that access will always be uninterrupted or error-free. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, Spice Route Co. LLC will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products. Any limitation applies only to the extent legally enforceable and does not exclude liability that cannot be limited by law.
Indemnification
To the extent permitted by law, you agree to indemnify Spice Route Co. LLC against third-party claims resulting from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any mandatory consumer protections available in your place of residence remain unaffected.
Changes and Severability
We may update these Terms by publishing a revised version on the website. If any provision is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver of that provision.
Contact
Spice Route Co. LLC, operating as spiceroutellc
5115 Westheimer Road, Suite C 3500
Houston, TX 77056, United States
Email: rachelem_hajalb@outlook.com
Website: https://spiceroutellc.com